James Wood Buick GMC Denton Sales

James Wood Dealership is where you need to buy your next vehicle! I was looking for a new 2024 GMC 2500 AT4. I called the store and spoke to Michel. Prior to contacting James Wood, I reached out to about 5 different local GMC dealerships. Unfortunately, their inventory on the lot was actually in transit or already sold, despite what their websites said. I asked Michel if the AT4 listed on the website was available, and he confirmed that they are on the lot and invited me to come take a look at it. He did mention that there were a couple of other interested buyers in the same AT4 model I was considering, just to inform me so I wouldn't waste my trip up to Denton. However, I assured him that I am a serious buyer and would still be coming in. Michel didn't pressure me into buying a vehicle, and when I arrived at the dealership, I noticed other people were also looking for the AT4. I brought in two trade-in vehicles, and his team promptly appraised them. The price offered wasn't extraordinary, but it was comparable to the appraisals I received from other dealerships. Due to the current car market and high demand for the AT4, I didn't get an outstanding deal, but they made it clear that they don't engage in market adjustment markup or add dealer accessories like nitrogen air. Throughout the process, Michel and his manager were upfront, honest, professional, and very friendly. We arrived close to closing time, so we filled out our application and heard from Michel the next day that our truck was ready to go. He had the truck detailed and prepared when we arrived, so we quickly signed the papers and were on our way. Having bought and sold cars many times, I can say that this was, by far, the most pleasant dealership experience I've ever had. Michel's expertise exceeded that of any 25-30+ year veteran salespeople. He made sure we understood everything we were signing, walked us through our new vehicle, and had us in and out in no time. I will be a lifelong customer of Michel and James Wood Dealership and will refer all my friends and family there to support this family-owned dealership that stands out among others with bad customer service.

Jacob Rice was able to help my father and I find a truck for work. He was very kind and made us feel like we belonged there. The customer service we received from him and everyone else was beyond any other dealership we have visited. This experience on its own has made me want to continue doing business for many years to come. James Wood went above and beyond what I would expect from a visit at a auto dealership. I am highly satisfied with my experience and would recommend anyone interested in buying a vehicle to visit James Wood.

I had a great experience at James Wood. I bought my last new car and it was great, when it came time for me to buy again I went right back to James Wood and Scotty Rice. he makes the whole experience easy and comfortable. He helped me find the car I needed and fit in my budget! And when it was time for the paperwork, Don really makes it simple for you! Love my new Buick and when it’s time for a new on I’ll go right back to them!

Matt Taylor did a great job with this purchase and trade in. He was very patient, offered helpful suggestions and saw the transaction through to successful completion. He represents both the dealership and the manufacturer(GMC) very well. He's knowledgeable about the vehicle and all the features of the vehicle and takes the time to explain all of it. Overall a very positive experience for both me and my wife. Sheldon's technology desktop for purchase documents is very cool and efficient and he does a nice job explaining things and makes the closing process efficient as well.